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University of Balamand > Administration > Administrative Offices > Information Technology > Units > Hardware Unit

Hardware

The Hardware team is responsible for the phone infrastructure such as PBX, voicemail, VOIP, telephone sets, modems and fax machines. They are responsible for configuring and moving telephone numbers, voicemail setup and configuration. In addition, the HU is responsible for the UPSs, computers, and printers. Some of the responsibilities but not limited to:
  • Fixes hardware problems including PCs, Laptops, Printers, UPSs, Servers, switches and others.
  • Installs and configures new servers and systems.
  • Server room health monitoring.
  • Monitors UPS and keep their maintenance.
  • Responsible of the phone infrastructure such as PBX, voicemail, VOIP, telephone sets, modems and fax machines.
  • Configures telephone extensions.
  • Prepares the billing telephony.
  • Assists the helpdesk team in daily work tasks.
  • Acts as a second line of support.
For assistance contact the Hardware Unit Team at hu@balamand.edu.lb
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University of Balamand,
Balamand Al Kurah,
Lebanon

Tel:  +961-6-930250
Fax: +961-6-930278