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University of Balamand > Administration > Administrative Offices > Information Technology > Information Technology > Contact Details

Contact Details

The Information Technology Department is located in the Administration building on the ground floor to the right of the main entrance door.

For support issues or reporting a service problem, you are kindly invited to send your request using one of the email accounts stated below.  

helpdesk@balamand.edu.lb : Email the helpdesk for issues related to your pc, telephone, FAX, printer, antivirus and UPS. 


nu@balamand.edu.lb : Email the network unit for connectivity issues on the internet, website, Moodle, SIS, and Wifi. Also you may send the network unit an e-mail if you like to establish a video conference with remote sites.


su@balamand.edu.lb : Email the system team for issues related to  e-mail, software applications, active directory, and storage. Also you may contact them in order to send an e-mail announcement.


webmaster@balamand.edu.lb : Email the web team for all software and web development issues, and also for updates on the websites.


In case you are not sure about your case or request, please contact the helpdesk on Ext 4357 or using e-mail helpdesk@balamand.edu.lb so they can help you by directly solving the problem or escalating your case to the right specialized technical unit.
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University of Balamand,
Balamand Al Kurah,
Lebanon

Tel:  +961-6-930250
Fax: +961-6-930278